No Due Certificate: Real Samples from True Balance, Navi, and Krazybee
If you've taken a personal loan from an app-based lender or NBFC, you must collect a No Due Certificate (NDC) once you've completed all your payments. This certificate serves as proof that you don’t owe anything more to the lender. In this post, we’re sharing real examples of No Due Certificates from leading fintech lenders like True Balance, Navi, and Krazybee (PayU Finance).
What is a No Due Certificate?
A No Due Certificate is a legal document provided by your lender after the loan is fully repaid. It confirms that all dues are settled and no outstanding balance remains. Whether you're applying for a new loan or improving your credit score, this certificate is an important part of your financial record.
Why Is It Important?
- Protects your credit score: Proves loan closure to credit bureaus like CIBIL.
- Avoids future disputes: Verifies no balance is left with the lender.
- Required for new loans: Some lenders ask for the NDC from previous loans.
1. True Balance No Due Certificate
Issued by: True Credits Private Limited (NBFC Registered)
Date: 11 June 2025
Loan ID: ********
Customer Name: *******
PAN: *********
Status: “There is no amount outstanding and payable.”
This is a system-generated document without a signature or seal.
True Balance issues the NDC automatically once the loan is paid in full. You can also request it by emailing cs@truecredits.in.
2. Navi No Due Certificate Sample
Issued by: Navi Finserv Private Limited
Date: 6 October 2022
Loan Account: *********
Customer Name: ********
Address: ********
Status: “Loan stands fully closed in our books of accounts.”
This is a computer-generated document, signatures not required.
Once your EMI is cleared, Navi usually emails the NDC automatically or makes it downloadable from the app.
3. Krazybee & PayU Finance – Joint No Due Certificate
Issued by: Krazybee Services Pvt. Ltd. & PayU Finance India Pvt. Ltd.
Date: 7 June 2025
Loan ID: *********
Loan Amount: ₹12,000
• ₹600 by Krazybee
• ₹11,400 by PayU Finance
Closure Date: 4 April 2022
Status: “There are no outstanding amounts due and payable.”
This joint certificate confirms that both lenders have received the repayment and no dues are left. It’s issued upon request after loan closure.
How to Request Your No Due Certificate
Even if some lenders auto-issue the NDC, it's better to send a formal request by email or app. Here’s a basic format:
Subject: Request for No Due Certificate Dear [Lender Name], I have completed repayment of my loan [Loan ID/Account Number] on [Date]. Kindly issue a No Due Certificate for my records. Name: [Your Full Name] Loan Account: [Loan Number] Email/Phone: [Your Contact Info] Thank you, [Your Name]
Final Thoughts
No Due Certificates may look simple, but they are essential for your financial safety. Always collect yours after closing a loan, whether it's from a large bank or a mobile loan app. Save both a soft and hard copy. If you’re applying for new credit or facing a CIBIL issue, this one document can make all the difference.
Need Help?
If you're struggling to get your NDC, reach out to the lender's support or file a complaint with RBI Ombudsman if it’s delayed beyond 30 days after loan closure.
Tip: Always verify your credit report after loan closure to ensure the “Closed” status is updated correctly.